Live Arrival Guarantee
Fish, shrimp, snails and plants are all covered - packed to arrive alive and healthy. If anything's not right, we make it right with a refund or store credit when you send an unboxing video and contact us within 1 hour.
Our Guarantee
Setting up a tank should feel exciting, not risky. Every order is backed by real promises - we treat your order the way we'd want our own handled, from the moment it's packed to long after it arrives.
Healthy, home-bred livestock
Most shrimp, many fish and our snails are bred and raised in Sydney across 300+ tanks. Sourced fish are hand-picked and health-checked before sale.
Plants grown in-house
We grow and condition around 30 of our own plant lines, so they arrive strong, well-rooted and prepped to help keep pests and nuisance algae out of your tank.
Everything to build a scape
A big range of bonsai driftwood and hardscape, substrates, rock and finishing touches - hand-selected for character and paired with our free how-to guides.
Packed with real care
Orders are oxygen-filled, cushioned and insulated; dispatched Monday to Wednesday only so nothing sits in a depot over the weekend.
Real support whenever you need it
Reach our team at cs@microaquaticshop.com.au or (02) 8320 3037 and chat to real people who keep shrimp, grow plants and scape tanks every day.
★★★★★
Trusted by thousands of Aussie fishkeepers
We've earned 1,000+ Google reviews and thousands more happy reviews across our website - from first-timers to seasoned scapers.
🚚 What your shipping covers
Shipping live animals is a specialised job - fish, shrimp and snails need to travel fast, warm and with plenty of oxygen. Every dollar goes toward express couriers, insulated packing and the peace of mind of a Live Arrival Guarantee.
You're not just paying for postage - you're paying for a living thing that arrives happy and ready to thrive.
🏬 Prefer to collect in person? Local pickup from our Wetherill Park store is always $0.
Everything we do points to one promise: your animals and plants arrive healthy, and you feel supported every step of the way.
We truly care for our animals - and for yours too.
That's our guarantee, and if we ever fall short of it, tell us and we'll make it right.
We truly care for our animals - and for yours too.
That's our guarantee, and if we ever fall short of it, tell us and we'll make it right.
