Privacy Policy

Privacy Policy – Micro Aquatic Shop
At Micro Aquatic Shop, protecting your personal information is our top priority. This Privacy Policy applies to https://www.microaquaticshop.com.au and governs how we collect, use, and protect your data. By using the Micro Aquatic Shop website, you agree to the practices described in this statement. 

Collection of Your Personal Information
Micro Aquatic Shop may collect personally identifiable information, such as your name, email address, phone number, and billing details when you purchase aquarium fish, shrimp, aquatic plants, aquascaping products, or related services. This information is used only to complete transactions and deliver your order.
We may also collect non-identifiable demographic data such as age, gender, or general interests in aquascaping and aquarium hobbies.
In addition, Micro Aquatic Shop may automatically gather technical information about your device, such as:
  • IP address
  • Browser type
  • Domain names
  • Access times
  • Referring website addresses
This data helps us maintain website quality, improve your shopping experience, and provide relevant aquarium and aquascape content.

Use of Your Personal Information
Micro Aquatic Shop collects and uses your information to:
  • Operate and improve our website and services
  • Process and deliver your orders of fish, shrimp, and aquarium plants
  • Provide customer support and respond to your inquiries
  • Send you updates about new arrivals, aquascape tips, promotions, or aquarium care guides (only if you opt-in)
  • Conduct surveys to better understand customer needs
We do not sell, rent, or lease customer information to third parties. Your data may only be shared with trusted partners (such as delivery providers or analytics tools) who are required to keep your information confidential.

Customer Rights: Edit or Update Your Information
If any of your personal information is incorrect or outdated, you have the right to request corrections, updates, or deletion of your data. Simply contact us at: support@microaquaticshop.com.au.

Marketing Preferences & Opt-Out
When filling out forms (such as checkout or newsletter sign-up), you will be given a tick box option to opt out of receiving marketing emails.
If you no longer wish to receive communications, you may also unsubscribe anytime by:
  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly via support@microaquaticshop.com.au
Use of Cookies
The Micro Aquatic Shop website uses cookies to personalize your shopping experience. Cookies allow us to:
  • Save your login and shipping information for faster checkout
  • Show you relevant aquarium product recommendations
  • Improve navigation and website functionality
Important: You can decline cookies in your browser settings. You will still be able to browse and purchase fish, plants, shrimp, and aquascaping supplies, but some features—such as saving your delivery address for future purchases—may not work properly. In addition, MAS may use cookies and tracking technologies from trusted partners such as Google, Facebook, and Pinterest to deliver relevant advertisements and measure performance. By continuing to use our website and making a purchase, you consent to the use of cookies under this policy, as well as the applicable terms and conditions of our advertising partners.

Children Under Thirteen

Micro Aquatic Shop does not knowingly collect personal data from children under 13 years old. If you are under 13, you must have parental or guardian permission to use this website.

Disclosure of Information
We may disclose personal information if required by law or when it is necessary to:
  • Comply with legal obligations
  • Protect the rights and property of Micro Aquatic Shop
  • Safeguard the safety of our customers and community

Changes to This Policy
Micro Aquatic Shop may update this Privacy Policy from time to time to reflect changes in law, technology, or customer feedback. We encourage you to review this page regularly to stay informed about how we protect your personal information.

Contact Us
📍 Address: Unit 15, 2-8 Daniel Street, Wetherill Park, NSW 2164, Australia
📞 Phone: (02) 8320 3037
📧 Email: cs@microaquaticshop.com.au