Our hardscape products are available for purchase in-store. If you would like them delivered, please refer to the information below.
We apologize for any inconvenience; however, please note that if your order includes more than 1kg of hardscape materials, we will need to provide a separate delivery quote, as the shipping costs for these items differ from our standard rates due to their weight. For hardscape orders, we utilize Aramex courier services, with a maximum shipping limit of 8kg per box. The final shipping cost will also depend on the delivery distance.
To receive an accurate shipping quote for your order, please contact us at cs@microaquaticshop.com.au, and our team will be happy to assist you.
There is absolutely ZERO Risk in buying from our trusted store as we use Encrypted SSL certificates for 100% Security so you don't have to worry about your security!
Important Notes:
Our goal is to use the fastest delivery service possible, although the shipping fee may be higher, we always want our customers to be satisfied and make sure the livestock arrives at your door safe and healthy.
** DOA POLICY UPDATED AUGUST 02 2023
** Area do not ship.
** Shipping Unit.
** How long is the shipping time for livestock?
** For other shipping.
However, the shrimp and fish you receive may be discolored and the reason of this issue is strong vibration during transportation and they're not be fed during the transport period
To handle this problem we highly recommend to you:
🚩Let the fish relax helps them adapt to any changes in water temperature in the tank. Also prevents pH shock - an imbalance between the water in the shop tank and your tank.
🚩Place the fish bag in a cool, corner, and dark place. Prevent the bag from being bumped, slipped, or dropped. This'll give your new fish a good recovery and acclimatization after a shaky ride from the shop to your home.
🚩Feed your old fish first to distract them, preventing them from bullying your new fish.
🚩Your new aquarium tank should have a pH of zero ammonia and chlorine before adding new fish.
🚩Turn off the lights, reduce the glare in the room, or limit the light entering the aquarium. This will help the new fish not be stressed.
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